Last updated: February 6, 2026
1. Information We Collect
We collect information you provide when creating a custom song, including:
- Personal details (name, email address)
- Story details and memories you share for the song
- Payment information (processed securely by Stripe)
- Your IP address and browser information for security
2. How We Use Your Information
We use your information to:
- Create your personalized song
- Process your payment
- Communicate with you about your order
- Improve our services
- Prevent fraud and ensure security
3. Data Storage
Your data is stored securely using Cloudflare's infrastructure:
- Account information in Cloudflare D1 database
- Audio files in Cloudflare R2 storage
- All data encrypted in transit and at rest
4. Data Retention
We retain your information as follows:
- Account data: Until you request deletion
- Order history: 7 years (for tax and legal purposes)
- Audio files: 3 months after delivery (then deleted)
5. Sharing Your Information
We do not sell your personal information. We share data only with:
- Stripe (payment processing)
- Cloudflare (hosting and infrastructure)
- OpenAI (for lyric generation - no personal details shared)
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account
- Object to processing of your data
- Export your data in a portable format
7. Cookies
We use essential cookies to:
- Keep you logged in
- Remember your preferences
- Ensure site security
We do not use advertising or tracking cookies.
8. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect information from children.
9. Changes to Privacy Policy
We may update this policy from time to time. We will notify you of significant changes via email.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
[email protected]
Marvin Mind
Australia